Trained professionals Customer service assistance and advice provided by Bloom’in through online software, phone, online chat, and e-mail while enhancing your brand reputation

Our Trained Professionals Provide Top-Notch Customer Service While Enhancing Your Brand Reputation

In today’s competitive market, excellent customer service is more than just a support function—it’s a core driver of brand reputation. At Bloom’in, we understand this and have developed a dedicated team of professionals who can seamlessly integrate into your operations, no matter the scale. Here’s how we can help:

We Use Your Tools
Our trained staff can quickly adapt to your preferred platforms, whether it’s Helpdesk, Salesforce, LiveAgent, or Zendesk. This means we can jump right into action using systems you trust, saving you time and effort.

Human, Young, and Proactive
We believe that real human interaction makes a difference. Our team is young, dynamic, and proactive, ensuring that customer needs are met efficiently and with a personal touch. We emphasize empathy and problem-solving to provide genuine assistance.

From Small to Large Operations
Whether you run a small business or a large-scale enterprise, Bloom’in has the capacity to handle operations of any size. Our flexibility allows us to tailor our services to your specific needs, scaling our workforce to match your growth.

Multicompetent Professionals
Our team is not limited to just customer service. We have multiskilled professionals trained to manage various tasks, ensuring that your operations run smoothly. From customer inquiries to technical troubleshooting, we can do it all.

At Bloom’in, we are committed to delivering exceptional service that enhances your brand reputation. Partner with us to provide your customers with the best experience while you focus on growing your business.

How it works?

We discuss your Offshore HR needs

Together, we validate a job description and come up with the adapted profile for your specific need in alignment with your business goals.

We recruit & Evaluate | You choose

We pre-screen candidates and present 3/4 of the most convenient profiles for your final interviews. And we resume until you find the perfect fit.

Then only, We sign an agreement

Short, medium term or permanent contract, we handle all the HR aspects. The recruitment process is free of charge. We provide IT tools and desks.

Ready to scale up your customer service?

Contact Bloom’in today and discover how we can seamlessly support your operations.

Get in touch with us !

    Services

    The Solutions We Offer

    With Bloom’in, Outsourcing in Madagascar is a real lever for businesses and professionals

    Delegate several tasks with confidence

    Online Assistance

    From managing emails to handling inquiries, our online assistants ensure your operations run smoothly

    Customer Service

    Our trained professionals provide top-notch customer service while enhancing your brand reputation

    Event Management

    Virtual or Local, we handle all aspects of event planning and execution, allowing you to focus on what matters most

    Professional Communication

    We provide content creation, media relations, internal notes, letters to third party, crisis communications

    Marketing Campaign

    We design and execute tailored and effective marketing strategies. From digital to street marketing

    Community Management

    We facilitate discussions, moderate contents, respond to inquiries, promote contents, for a positive user experience

    Also, we offer Custom Lingual Services to fit your specific needs

    At Bloom’in, we are bilingual English-French

    Document Translation and Trascription

    Our team offers accurate and context-sensitive translation services

    Interpretation and Accompaniment

    We offer comprehensive accompaniment to ensure successful meetings

    Tour guide and orientation

    We lead interpretive tour during your journey in Madagascar